How to enable and use the Shift Swap feature ?

It is possible for your team members to swap shifts with each other !

Go to your account settings ⚙️ → Schedules → Shift Swap and activate the feature.

Once the feature is activated, additional options will appear below. Select the ones you need.

How does Shift Swap work?

The Shift Swap request by the team member

A shift swap request is made by users directly on the Shyfter Staff app 📲

On the Shyfter Staff app, the team member clicks on the concerned shift and can then make a swap request. To complete the swap, the user must justify their request and can select up to three colleagues who could potentially take over their shift.

The colleagues that appear in the list are those who are available and in the correct section and/or have the necessary skills (if mentioned in the original shift).

Processing the request by the manager

The manager processes this request directly on the Shyfter platform. They simply need to go to the 'Schedules' menu and the 'Shift Swap' submenu.

Requests are processed by clicking the green button at the end of the line. The administrator can review the responses and approve the swap with one of the users selected earlier, but can also select another user from the list and assign them the shift.

Once the request is approved by the administrator, the shift is assigned to the new user and the schedule is updated.

[](https://storage.crisp.chat/users/helpdesk/website/deaa9bcdb05e6800/image_abufct.png)

Feel free to contact us if you have any questions via email at support@shyfter.co, or through our chat. 🙂

Updated on: 20/10/2025