Articles on: Documents menu

Why is my staff member not appearing in the schedule PDF?

If some of your staff members do not appear in the schedule PDF, check two things.

User profile settings

First, you must ensure that they are selected for this PDF in their user profile.

Go to the Team menu → Users → Click on the relevant user → Profile → Settings. Scroll down to the bottom of the page and ensure that under the "PDF Printing Selection" section, the relevant PDF is checked.

PDF document settings

Next, check the settings of the PDF document.

Go to account settings via the gear icon in the top right corner → Schedules → Schedule PDFs.

Edit the PDF and check that the status of the relevant user is correctly included in the PDF settings.

Updated on: 28/06/2024

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