• What are the different sources of online assistance?

  Shyfter offers you three sources of information or online assistance: What's new on Shyfter? A blog announcing the new features available on the platform. To the help center Assistance in the form of descriptive articles guiding you in the use and configuration of the platform. Chat with us An online chat, where you can ask your questions to the Support team members. ⚠️ Not everyone has access to the online chat Where to find this help? ViaFew readers

• Why are there menus and tabs that I cannot see?

  Is there a menu that does not appear on your Shyfter account? ​ Several reasons could be causing this reduced display: Your Shyfter license does not include this module. To resolve this, take a look at our Marketplace (account settings ⚙️ → Marketplace) or contact our sales team or your Customer Success Manager.​ You do not have all the necessary access in your profile. You can verifFew readers

• What is the purpose of the bell?

  The bell is used to centralize all your downloads. In the menu bar, located at the top right of your screen, there is a small bell on the right side. No more need to search through your computer's download folders, everything is centralized here. ​Few readers

• The dashboard is the home page you land on when you arrive on the Shyfter platform.How to modify the dashboard?

  Here is the list of Widgets included in the dashboard: You have the option to choose what you wish to display. ​ Using the cogwheel located at the top right of your screen, you can enable and disable the options: ​Few readers

• How to switch between different departments?

  Many of our customers manage multiple accounts with a single login. You can easily switch between these accounts: Click on your company name at the top right. Click on your company name again in the pop-up. You can now click on one of your other accounts.Few readers

• How to find the help center?

  If you need assistance with a specific action in Shyfter at any point, you can consult our help center. Here, you can find numerous articles and videos explaining how everything works in Shyfter. Go to the Help button at the top right. Then click on Support website. Here, you can use the search function to enter a keyword to find the correct information. (https://storage.crisp.chat/users/helpdFew readers