Free shift notifications
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Users
What is the orange alert in the Team menu?
What does the orange attention mean in the Team menu Proper management of your employees’ administrative information is essential to avoid errors in social declarations. Among these data, the NISS (National Social Security Number) plays a central role. In your HR space, you may sometimes see an orange attention icon in the Team menu. What does this signal mean and how can you fix it? What is the NISS? The NISS is a unique identifier assigned to each person in Belgium. ItFew readersWhat to do in case of a contract change affecting overtime?
What to do in case of a contract change affecting overtime? When you modify the "Number of hours per week" field in an employee's contract data, all previously calculated overtime may become inaccurate. Indeed, it will be automatically recalculated based on the new total weekly hours. To avoid any errors, it is important to set the overtime counter before changing the contract. How to set the counter before a contract change? Access the counters (https://storage.crisFew readersHow to add a ranking to a user?
🔧 How to activate the feature? Go to the HR → Settings menu. Enable the option "Enable employee rating". Once activated, you can assign a 1 to 5 star rating to each employee. (https://storage.crisp.chat/users/helpdesk/website/-/d/e/a/a/deaa9bcdb05e6800/image10xg5hw.png =883xauto) 🎯 What is it for? The rating allows you to give a simple evaluation to employees to facilitate planning and management. A 1 to 5 star rating can be assigned. If no ratiFew readersHow do notifications work?
How do notifications work? Our platform has evolved, and we are excited to introduce a brand new system of customizable notifications. Now, every user, shift manager, or account administrator can decide which notifications to receive and through which channel (email, mobile push, etc.). How to configure your notifications? Go to Team Users Profile Notifications. Choose your preferred general channels (email, mobile push, web push, etc.). Enable or disFew readersHow to choose which application your worker can clock in on?
How to choose which application your worker can clock in on? For efficient management of work schedules and employee clock-ins, Shyfter allows you to choose which application your workers can use to clock in: tablet (Shyfter POS) or mobile (Shyfter App). Here’s how to configure your employees’ clock-in options. Access account settings Log in to your Shyfter account. Click on the settings icon (⚙️) at the top right of your screen to access the account settings. (https://storage.criFew readers
Users in validation
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How to add a new user ?
There are 4 ways to add users to your Shyfter account: 1. The registration form - if enabled: The registration form link - which is unique - is available in Settings under the Registration Form tab. Recipients of the registration form can fill in their personal information. The users are listed under users pending validation in the Team menu and must be validated by the account administrator. Once validated, these users will be added to the list of users. (https://storage.crispSome readersHow to enable and use automatic contracts?
First of all, you will have to create your contract templates on Shyfter in order to automate the creation of contracts for your employees. How to save a contract template? Once the contract templates are ready, follow these steps: 1. Enable the automatic contracts feature Go to your account settings → Contracts → Settings. Select the option "Enable automatic contract generation" and then press "Save"Some readersHow to use the hour balance?
What are hour balances? In addition to the overtime counter, we have added a monthly hour balance. The balance is a comparison between the clock-ins and, in case of absence of clock-in, the planning hours and the contractual norm over a period of one month. It is used to calculate flexibility. You have the choice between two types of calculation (called "Norm") based on theSome readersHow to change a user's password or pin code?
As an account administrator, you have the option to change the password or pin code of your collaborators. Reminder: The password is used by your collaborators to log in to their Shyfter Staff application on their smartphone. The pin code is used by your collaborators to clock in on the Shyfter POS application. Password Modification In principle, your collaborators can change their password themselves by clicking on "forgot password" when logging in to the Shyfter Staff applSome readersHow to delete a user?
To delete a user, go to "Team" → "Users". Select the user you want to disable. Go to the "Profile" tab and click on the "Disable" icon. Please note that once deactivated, to find this user you will need to go to: Settings of your account ⚙️ → ‘General’ → ‘Deactivated users’. Although you will no longer be able to schedule this user, their data will still be available to you. You will need to permanSome readersWhere should I indicate the worker numbers of my employees?
To indicate the worker numbers (their number at the social secretariat) of your employees, go to the Team menu → Users → Profile → Contractual Data. Enter the social secretariat and the worker's number there. Don't forget to save! No worker number = No timesheet export The red triangle in the menu Reports → Timesheets will warn you when a worker's number is not provided. (https://storage.crSome readersHow to set up and use overtime counters?
You can automatically count the recovery hours of your workers. It regularly happens that employees work overtime. Shyfter gives you the ability to automatically calculate how many recovery hours remain for each of your employees. Several actions must be taken beforehand to use this feature. A. Number of hours per week First, you need to tell Shyfter the maximum number of hours your worker needs to work per week. There are 2 ways to do this: By activating employmentSome readersHow to use absence counters?
Where are the absence counters located? These leave counters are located in your users' files. That is, in the Team menu → Users. Once in your user list, select a user to enter their file. You will then land on the "Dashboard" where their leave counters are located. Can't see the counters for this user? CheckSome readersHow to set up absence counters?
How to set up these counters? You can choose to display counters in days or hours. To manage this, go to your account settings ⚙️ → HR → Settings → Display counters in... ⚠️ When you make this change (hours to days, for example), Shyfter will automatically adjust the counters for all your employees. This change does not happen in real-time; it will take a few minutes. Please note that the data entered in these counters will need to be updated manually. When you make a change in data or sSome readersHow to enable the registration form and manage users in validation ?
How to enable the registration form and manage users in validation ? Go to your account settings ⚙️ → General → Registration form. Then copy the link and send it to your (potential) collaborators. How to handle users pending validation? When your collaborators have filled out the form, you need to validate their registration. Go to the Team menu → Users pending validation. (https://stoFew readersHow to export your team members list?
Navigate to the Team menu → Users. In the upper left corner of the "Create a user" button, you will find a small icon with a downward arrow. Click on it and wait for the file to load. This will be available in the notification bell.Few readersWhere can I find my employees' pin codes?
The pin code is a 4-digit code required to log into the Shyfter POS application, usually used on a tablet. This pin code is available in the user's profile. Go to the Team menu → Users. Select the user in question and then go to the Profile tab → Profile Data. On the right side of your screen, under the black circle or the profile photo, you will find the pin code for this user.Few readersHow do I send connection data to my users ?
1. Activate email notifications First, ensure that email notifications are enabled in your users' profiles. Go to the Team menu → Users. Select the user and go to Profile → Settings. Scroll to "Alerts and notifications" and enable email notifications. Send connection data Individually Then go to the Team menu → Users. Select the user and go to Profile → Profile Data. On the right, under the black ball or profile photo, click the (https://storage.crisp.chat/users/helpdFew readersHow to prevent a user from submitting their unavailability?
It is possible to decide, for each of your collaborators, whether they can submit their unavailability. Go to the Team menu → Users → Select the user → Profile → Settings. Scroll down to "additional information" and deselect the "Can submit their unavailability" option.Few readersHow to enable alerts for clock-in, Dimona, contracts, etc. ?
Go to the Team menu → Users → Search for the profile for which you want to activate alerts and click on it → Profile → Settings. Scroll down to "Alerts and notifications" and enable the necessary options. ⚠️ Email notifications and in-app notifications must be enabled in the profile for this to work.Few readersHow to change a user’s status?
To change a user's status, go to the Team menu → Users → Select the concerned user → Profile → Contractual data. Select the user's status from the list. If the status you would like to assign is not in the list, you can create it in your account settings. How to create a user status?Few readersHow to change the email address of my employees?
You must go to the relevant employee's record by navigating to the Team → Users menu. Select an employee by clicking on them. Once in the employee's record, you must go to the Profile menu → Profile Data. In the "Profile DaFew readersWhat are the different access levels and how do I change them?
On Shyfter, there are 4 levels of access: user, HR manager, planning manager, and account administrator. This access level allows the user to access the Shyfter Staff application. The user will be able to consult. The user does not have access to the Shyfter platform. These access levels provide limited access to the Shyfter platform. As an account administrator, you can choose - within the user's profile - what this person can or cannot do. Planning or HR managers do not have access to acFew readersHow to prevent the HR or Planning-manager from modifying/creating their own timesheets?
You can prevent your scheduling managers and HR managers from modifying their own timesheets. Go to the Team menu → Users → Profile → Settings Uncheck the "Allow modifying own timesheets" setting.Few readersHow to Integrate Documents into Employee Profiles ?
Our employee profile management now allows you to integrate documents directly into employee profiles. Here's how: Go to the "Team" "Users" section and select the relevant user. Click on "Documents" and then "Custom". Add your documents via the Download button (supported formats: jpg, jpeg, png, gif, bmp, eps, ai, pdf, doc, docx, xls, xlsx, txt, zip) directly into the user's profile. ThisFew readers